Carer Spotcheck – Muzalfa – My Care Academy

Carer Spotcheck – Muzalfa

Date of Spotcheck: Wednesday, April 23, 2025

Name of Supervisor: Muzalfa Kayani

Carer Name: Shnj Pinky

Client Name: Maureen Ricketts

Client Type: Adult Service User

Client Area: Manchester

Is the Care Plan up to date?: Yes

Are communication sheet collected at the end of the month? Yes

Is the carer wearing an ID badge? Yes

Has the carer arrived on time? No

Did the carer knock or announce themselves before entering the home? Yes

Has the carer greeted the SU? Yes

Has the carer explained why they are here today? Yes

Has the carer spoken clearly and used appropriate terminology? Yes

Has the worker been polite and respectful to the SU and family? Yes

Has the carer read the care plan? Yes

Has the carer read the communication sheet for a handover? Yes

Has the carer asked if the SU needs specific help with tasks? Yes

Has the carer assessed the situation for any immediate needs of the SU? Yes

Has the carer explained their work to the SU? Yes

Has the carer provided choices for the SU (e.g. meals)? Yes

Does Service User require support with medication? No

Has the carer performed moving and handling? Yes

Has the carer communicated with the SU prior to moving and handling? Yes

Has the carer followed safety procedures? Yes

Has the carer used equipment correctly? Yes

Has the carer informed the SU of when they will next visit? Yes

Has the carer completed the relevant paperwork at the end of the shift? Yes

Do you feel the carer requires any additional training or development in relation to general duties? Yes

If yes, please provide details communication training

Additional Comment/Feedback SHNJ has been adequate in her role; she seems to understand her responsibilities, but she hasn't been very communicative with the client

Carer Spotcheck – Muzalfa

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